Faster Orders and Happier Customers
Mobile Order-Taking System for Your Business
“Mobile Waiter” or mobile order taking system is a feature in the Elementary POS system that allows waiters to take orders directly at the table using a mobile device or a Sunmi mobile terminal. Created orders are immediately displayed in the kitchen or at the bar, which speeds up service and reduces errors. This system improves restaurant efficiency and shortens customer waiting times.
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Why Use the Mobile Waiter Feature
Time and Cost Savings
Save time for the staff and increase productivity. Handle more orders and eliminate many unnecessary steps.
Happier Customers
Improve your services and increase customer satisfaction with faster service.
Error Reduction
Minimize mistakes when taking orders and processing payments.
Mobile Waiter Features
Your staff will love this feature. You’ll save a lot of unnecessary steps and handle more orders in time. And the customer will have their order sooner.
Fast Service and Accurate Orders
Place orders quickly and without errors directly from the customer's table.
Synchronization with the Cash Register
Automatic real-time order updates with your cash register.
Integration with the Kitchen/Bar
Orders are immediately displayed in the kitchen or at the bar. Orders designated for the kitchen appear there, and if you have a bar, those orders appear at the bar. You can choose whether you want to see orders on a display, print order tickets, or both.
Overview of Tables and Open Accounts
Keep track of open accounts and tables.
The staff can open a new account/table in the mobile waiter.
Split Bill
The staff can split an order for different accounts/tables
Easy Payments
Accept payments directly at the table using various payment methods.
Did you know that you can use this feature for an unlimited number of devices in the BUSINESS plan?
Business for
/month
Frequently Asked Questions
The Mobile Waiter feature lets your staff take orders tableside using a smartphone, tablet, or supported terminal (like myPOS, Viva, or Sunmi). Orders are instantly sent to the kitchen or bar, speeding up service and boosting efficiency.
- Saves time and reduces labor costs
- Faster service, shorter wait times
- Fewer order errors
- Clear overview of open tabs and tables
- Take orders at the table in real-time
- Automatically send items to the kitchen or bar
- View and manage open tabs and table status
- Split checks or tables with ease
Just switch any device to “Mobile Waiter” mode in your Elementary POS settings. No extra apps or complicated installations required—it’s ready to go.
With our Premium plan or higher, you can use Mobile Waiter on as many devices as you need—no limits. Perfect for busy shifts and larger teams.
It’s included in the Premium plan and higher. No add-ons, no hidden fees—it just works.
A Waiter takes the order at the table, and the system automatically routes food orders to the kitchen and drinks to the bar. Everything happens in real time, with no manual steps needed.
Yes! Guests can place their own orders via QR code from their phones, while your team takes and manages orders through their mobile devices. Both methods sync seamlessly in one system.
Absolutely. All orders sync in real time with zero delays or data loss—ensuring smooth operations and happy customers.
Why Use Mobile Waiter
Using the “Mobile Waiter” brings many benefits to you and your customers. For the restaurant, it means faster and more efficient service, leading to increased productivity and employee satisfaction. Minimizing errors when entering orders increases the accuracy and speed of service, resulting in happier customers. For customers, it means better and faster service, shorter waiting times, and the ability to pay directly at the table, enhancing the overall dining experience. This modern approach to service also helps restaurants improve customer relationships and build loyalty.
Check out other interesting features
When you have a pickup display, customers know exactly when they can pick up their order. No more endless queues.
Build long-term relationships and reward your customer’s loyalty. The loyalty program is part of the Elementary POS system.
Keep track of everything you have in stock. No more paper records or complicated spreadsheets
With a customer display from Elementary POS, you’ll make sales more transparent and increase your customers’ confidence and satisfaction.
No matter where you are, with remote access through Elementary POS Office, you can efficiently manage your business from anywhere.
Ready to start?
Let’s find out how Elementary POS can help you with your business. Easy to use POS software for a fair price.